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Privacy Policy

Ava Vancouver Privacy Policy

Ava Vancouver places great importance on protecting the personal data of its customers. This privacy policy describes how personal data is collected, used, and protected. By using our services, you agree to the procedures described in this policy.

Collection of Personal Data

Ava Vancouver collects various types of personal data to provide an optimal shopping experience. This data may include, among others:

  • First and last name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

Use of Personal Data

Collected personal data is used for the following purposes:

  • Processing and delivering orders

  • Managing payments and preventing fraud

  • Communicating with customers regarding orders and our product offerings

  • Improving customer service and responding to inquiries

  • Sending information about new products, promotions, and events (with customer consent)

Sharing of Personal Data

Ava Vancouver does not sell, rent, or share personal data with third parties, except in the following cases:

  • With external service providers handling payments and deliveries

  • When required by law or in response to a legal procedure

  • To protect the rights, property, or safety of Ava Vancouver, its customers, or the public

Protection of Personal Data

Ava Vancouver adopts appropriate security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Use of encryption technologies in payment transactions

  • Limited access to personal data only to employees and partners who need it to provide our services

Retention of Personal Data

Ava Vancouver retains personal data for as long as necessary to achieve the purposes for which it was collected, including legal, accounting, or reporting obligations.

Customer Rights

Under applicable law, customers have certain rights regarding their personal data, including:

  • Right of Access: customers can request a copy of the personal data held by Ava Vancouver

  • Right of Rectification: customers can request correction of inaccurate or incomplete information

  • Right of Erasure: customers can request deletion of their data, taking into account legal retention obligations

  • Right to Withdraw Consent: customers can withdraw consent to the processing of their personal data at any time

Cookies and Similar Technologies

Ava Vancouver uses cookies and similar technologies to enhance user experience on our website. Cookies allow us to remember customer preferences and analyze site usage. Customers can adjust their browser settings to block cookies, but this may affect site functionality.

Changes to the Privacy Policy

Ava Vancouver may periodically update this privacy policy. Changes will be posted on this page with the corresponding update date. We recommend that customers regularly check this page to stay informed of any changes.

Contact

For questions regarding this privacy policy or to exercise your rights regarding personal data, please contact us at: info@AvaVancouver.com

Ava Vancouver is committed to protecting customer privacy and handling personal data responsibly and securely.

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